Okapi Mobile

Support

FAQs

  • Our phones are currently available for pre order online and shipping at Okapimoble.com for the selected countries: insert countries
  • You can also buy a mobile phone through our partner dealers. See our link to see any partner dealers are available in your country.
  • If you bought extended insurance coverage through our partner: …….. please submit a claim at the following location
  • All Okapi phones come with a one time 1-year manufacturer warranty
  • Warranty instructions TBD
    • You can submit Warranty request by returning directly to your warranty dealer and filing a claim through your dealer
    • If you bought your phone directly from okapimobile.com you can complete the warranty request at the following link:
    • Warranty is limited to:
  • We use multiple shipping partners to get you best shipping cost
  • Upon confirmation of your order we will send you shipping details
  • If you have not received a confirmation email please contact us at [email protected]
  • All Okapi mobile phones leverage Google Android OS , Google’s Linux-based open source operating system.
  • Okapi 10 series phones come pre unlocked phones
  • Okapi 10 series phones are sim compatible with most cellphone providers globally
  • Dual sim technology allows you to leverage multiple sims and networks on your phones
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